1 reviews | Active since Mar 2009
Please reverse my money
I have been calling the call center to get a booking for Beamer tracking device, since Tuesday to get a date, on the 4th I received an email saying I should take the car to Fordsburg TWT to get the device installed, when I got there yesterday I was told the technician was off sick they are not sure when is he going to be back...I was advised to call TWT JHB CBD to do an installation there...I call them n they say I have to call the call center for a booking...I called the number and I was on hold for 15min..I cant deal with this anymore...may I please have my money back that was deducted on the 20th July 2015 (admin fees) clearly I paid for bad service... Ref number ***2 ...I am not prepared to call anyone anymore.
We hereby acknowledge your post and have noted the content.
From the outset we wish to apologise for the inconvenience caused and would like to assure you that this incident does not reflect our overall service levels.
I refer to your discussion with Ntsiki Skhosana, and ensure that your issues will be rectified.
Kind regards
Trevor Naicker
Junior Manager Operations
Tel +27 (0) 11 ***
We hereby acknowledge your post and have noted the content.
From the outset we wish to apologise for the inconvenience caused and would like to assure you that this incident does not reflect our overall service levels.
I refer to your discussion with Ntsiki Skhosana, and ensure that your issues will be rectified.
Kind regards
Trevor Naicker
Junior Manager Operations
Tel +27 (0) 11 ***