EE
Elif E

1 reviews | Active since Dec 2020

07 Mar 2022, 13:08

PLEASE RECOVER YOUR CUSTOMERS TRUST & MONEY

MixTelematics – ***** To All potential customers, PLEASE do not engage with MixTelematics / Beami, they are worse than the MAFIA. Taking money is very ease, but you try to cancel your contract with them it is IMPOSSIBLE to do so. Customer service is NON-existing. ALL they worried about is reporting you to Credit Bureaus and taking monies unauthorised. Emails upon emails and toooo many phone calls without any action on my request to cancel the policy. Double debiting is also quite normal for MixTelematics……and you NEVER see or receive a refund. December 2021 been battling to cancel this policy and just get the account resolved. Useless and pathetic ACCOUNTS - PLEASE RECOVER YOUR CUSTOMERS TRUST & MONEY before bragging about vehicle recovery ***

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Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Mar 2022, 16:14
Official
Good Day Elif E

We can confirm that an agent did get in contact with you and you have requested for a call back tomorrow.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply08 Mar 2022, 13:16
Official
Good Day Elif E

We can confirm that an agent did get in contact with you and a settlement letter has been forwarded to you.

Once payment is made please forward proof of payment.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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