Please be careful with them

Item: Matrix Vehicle Tracking
Rating: 1
Author: Paul H

I cancelled my account with them after they increase my subscription and notify my after they have done this. They have have taken me to debit collectors. they cant show me where I agreed to the increase

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

07 Dec 2021, 16:23

Good Day Paul H

We have escalated your query and will revert back to you.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply07 Dec 2021, 16:23

Official

Good Day Paul H

We have escalated your query and will revert back to you.

Regards,
Customer Care Department
***

Paul H's updateReviewer Update

08 Dec 2021, 11:18

I received a call from your debit collectors again today . Please ask them to stop. Above is the tax invoice that says I owe nothing.
On my statement shows R0 balance

Paul H's update08 Dec 2021, 11:18

Reviewer Update

I received a call from your debit collectors again today . Please ask them to stop. Above is the tax invoice that says I owe nothing.
On my statement shows R0 balance

Matrix Vehicle Tracking's replyOfficial

08 Dec 2021, 15:52

Good Day Paul H

We can confirm that an agent did get in contact with you concerning your query.

Please be advised that your account has been cancelled and there is still an outstanding amount on your account which you are still liable for.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply08 Dec 2021, 15:52

Official