PLEASE ALLOW ME TO CANCEL THIS USELESS TRACKER

Your customer service is absolutely shocking. In early September, I called one of your agents to let them know that I kept getting a power down notification from my tracker. She promised me that a technician would call me back and have a look at my tracker but that never happened.

At the end of September, my tracker stopped working altogether. I contacted customer care (they didn't pick up the phone the 13 times I called them) and then logged a query through WhatsApp on the 14th of October. No response whatsoever.

Today, a representative calls me and tells me the company isn't receiving a signal from my tracker. I tell her THAT'S WHAT I'VE BEEN TRYING TO TELL YOU GUYS FOR THE PAST MONTH AND YOU HAVEN'T GOTTEN BACK TO ME. She books my car into a fitment centre in Fourways; I get there and am told they can't look at my tracker.

Could someone please let me know how to cancel this useless thing? I'd have done it myself if you ever bothered picking up the phone.