PK
Preccy K

1 reviews | Active since Nov 2020

16 Apr 2024, 16:10

Payments

i made an EFT wrongly to their account,i sent several emails to them but no one is responding,its been 15 days now i thought ill get my money back but they don't seem to be interested,i know its not their fault but just to reverse it back to my account ua that too much to ask?

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Apr 2024, 11:30
Official
Good Day Preccy Khophe,

Thank you for notifying us of this issue.

We confirm that Client Service Consultant has been in contact with you and escalated the request to accounts department for payment allocation.

Regards,
Customer Care Department
***