sS
stefanie S
1 reviews | Active since Dec 2016
22 Feb 2021, 15:02
Payment arrangement honoured by client not by company
Even thou we have made payment arrangements and the account is in one month up to date the account got handed over to attorneys that has now added additional cost. If we arrangements has been made by a client during these trying times, how do you have the right to hand over the client? Unemployed and still paying an account that arrangements was made. Contact your client. This is extremely bad service
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Matrix Vehicle Tracking's replyOfficial
22 Feb 2021, 15:55Good Day Stefanie W
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that payment arrangements have been made, and to please ignore the sms.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that payment arrangements have been made, and to please ignore the sms.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Feb 2021, 15:55
Official
Good Day Stefanie W
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that payment arrangements have been made, and to please ignore the sms.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that payment arrangements have been made, and to please ignore the sms.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***