SW
Schebonn W
1 reviews | Active since Apr 2013
28 Mar 2020, 17:23
Paying for services on a sold vehicle
Good Day
I have on numerous occasions contacted your call centre with regards to information that is not correct that is reflecting on my monthly statement.
I sold a vehicle 2017 and it still reflects on my statement even after I have sent various emails and received calls from the call centre, WHY AM I STILL PAYING FOR THIS SERVICE????
If this is not sorted out within the next few days, I will be CANCELLING my contract with MixTelematics!!!
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
30 Mar 2020, 08:53Good Day Schebonn W
We have escalated your query to the Cancellations Department to assist further.
Kind Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Cancellations Department to assist further.
Kind Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Mar 2020, 08:53
Official
Good Day Schebonn W
We have escalated your query to the Cancellations Department to assist further.
Kind Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Cancellations Department to assist further.
Kind Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
30 Mar 2020, 15:34Good Day Schebonn W
We can confirm that our Cancellations Department did contact you.
Please be advised we have updated the registration number of the value added service to FZ80LXGP
We can confirm that your query has been sorted.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that our Cancellations Department did contact you.
Please be advised we have updated the registration number of the value added service to FZ80LXGP
We can confirm that your query has been sorted.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Mar 2020, 15:34
Official
Good Day Schebonn W
We can confirm that our Cancellations Department did contact you.
Please be advised we have updated the registration number of the value added service to FZ80LXGP
We can confirm that your query has been sorted.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that our Cancellations Department did contact you.
Please be advised we have updated the registration number of the value added service to FZ80LXGP
We can confirm that your query has been sorted.
Regards,
Kaya Payi
Customer Care Department
***