Paying for nothing

I want to share my experience with. On July 26th, my car was hijacked and I reported the situation. Despite this, I still haven’t found my car. The very next day, the company withdrew money from my account, which I completely understood at the time. However, since the beginning of the new month, I am still without a car, and I have yet to hear anything from the company regarding whether I have found my car or any updates on the situation.

What frustrates me the most is that they continue to withdraw money from my account, even though I am essentially paying for something that no longer exists. This lack of communication and ongoing charges for a service that I am not receiving is unacceptable. I expected better service and accountability, and I hope this review will bring attention to the issue.