Paying for a nonexistent tracker

Terrible service. Was involved in a car accident beginning of October and the vehicle was written off. I’ve since got a substitute car. I was advised by my insurance to register for a different company thus my request to cancel my subscription with MiX Telematics.

The only option I’ve received from their debtors is to pay close to R3000 for the settlement and start a whole new contractual process or continuing paying installments for the device that was destroyed with my old vehicle. Make it make sense.

Oh and it doesn’t just end there, I’ve been debited twice in one month. 1st of December and 22nd but I reversed both transactions. A joke to be honest. ****************. May need to take legal action seeing my credit history will be at risk coz I’ll definitely be reversing these debit orders until they cancel my contract going forward.