nD
nishi D
1 reviews | Active since Dec 2020
11 Jan 2023, 15:53
Pathetic, unresponsive, uncaring company!
I sold my car in December last year. I informed Beame and paid a cancellation fee. They are still billing me for the car!
I tried calling them over 20 times. They put me on hold for long, then disconnect the call. I tried emailing their customer care division and cancellations division. All I get are case numbers from a no reply email address. I am at my wits end! This is the most frustrating, and useless company I have ever dealt with in terms of customer care!! I ever so regret dealing with them. If I get no assistance soon, I am going to cancel my debit order and not pay them any cancellation charges for my other vehicles!
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
12 Jan 2023, 11:42Good day Nishi D,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted with your cancellation.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted with your cancellation.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Jan 2023, 11:42
Official
Good day Nishi D,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted with your cancellation.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted with your cancellation.
Regards,
Customer Care Department
***
