PG
Pinni G
1 reviews | Active since Jul 2009
18 Jul 2021, 22:58
Pathetic service. No response after multiple calls/emails
Emailed to cancel over a week ago and still haven't received any response. Called the call centre twice and was told that the staff in that department are working from gone home but that my case will be escalated. Still heard nothing. What pathetic service
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
19 Jul 2021, 12:20Good Day Pinni G
We can confirm that an agent did get in contact with you and has confirmed cancellation of your account.
Please be advised that there is 20 business day notice when cancelling.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed cancellation of your account.
Please be advised that there is 20 business day notice when cancelling.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Jul 2021, 12:20
Official
Good Day Pinni G
We can confirm that an agent did get in contact with you and has confirmed cancellation of your account.
Please be advised that there is 20 business day notice when cancelling.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed cancellation of your account.
Please be advised that there is 20 business day notice when cancelling.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***