TM
Tebogo M

1 reviews | Active since Sept 2011

27 Sept 2022, 20:49

Pathetic service for canceling

I have been sending emails requesting for a cancelation for ine of my contract and still nothing has been done. First email was sent on the 15th August 2022 with reference ***7, second email sent on the 23rd August 2022 with reference ***9 and the third email sent on the 19th September 2022 with reference ***9. Matrix doesn't even deserve that one star I rated.

Please cancel that policy otherwise I don't mind reversing your debit order

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply28 Sept 2022, 09:26
Official
Good day Tebogo M,

Thank you for affording us the opportunity to assist with your query.

We can confirm that your cancellation has been processed and confirmation has been sent to you.

Regards,
Customer Care Department
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