Pathetic Service

They don’t even deserve a single star rating. I’ve been trying to cancel my subscription with them since 2020, there’s been a lot of back and forth about this. You’ll try to reach them (at your own luck they’ll pick up the call), the most they’ll do when you send them an email is that they’ll give you a reference number. Sometimes when you call them the consultant will suggest you email a certain department; it’s like these people try so much to avoid phone calls. Anyway, after so much back and forth and trying to reach them, in February they sent me an email confirming that my subscription would end in April 2021. Here were are in May 2021 and I received my invoice for May 2021. This is pathetic!!!

Anyone who has also had this problem with this company please let me know how you got out.