JS
Jose S
1 reviews | Active since Jan 2018
25 Jan 2023, 08:01
Pathetic service
Hello
I have already logged two reviews on Hello Peter regarding the same complaint.
I sold my vehicle last year , informed Matrix. Nearly six months down the line, they are still sending me messages threatening suspension. Can someone please do their job!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
25 Jan 2023, 10:13Good day Jose S,
Thank you for affording us the opportunity to assist.
The credit has been posted on your account. Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist.
The credit has been posted on your account. Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Jan 2023, 10:13
Official
Good day Jose S,
Thank you for affording us the opportunity to assist.
The credit has been posted on your account. Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist.
The credit has been posted on your account. Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
JS
Jose S's updateReviewer Update
25 Jan 2023, 15:33Hello
I just received a call ( 15h30) from your accounts stating that my account is in arrears , Seems strange since you state that the credit has been passed
As per my request to Caroline from your Cancellations department, I require a copy of the statement reflecting the zero balance by close of business today, please
I just received a call ( 15h30) from your accounts stating that my account is in arrears , Seems strange since you state that the credit has been passed
As per my request to Caroline from your Cancellations department, I require a copy of the statement reflecting the zero balance by close of business today, please
JS
Jose S's update25 Jan 2023, 15:33
Reviewer Update
Hello
I just received a call ( 15h30) from your accounts stating that my account is in arrears , Seems strange since you state that the credit has been passed
As per my request to Caroline from your Cancellations department, I require a copy of the statement reflecting the zero balance by close of business today, please
I just received a call ( 15h30) from your accounts stating that my account is in arrears , Seems strange since you state that the credit has been passed
As per my request to Caroline from your Cancellations department, I require a copy of the statement reflecting the zero balance by close of business today, please
Matrix Vehicle Tracking's replyOfficial
25 Jan 2023, 16:30 Good day Jose S,
Your post is noted.
Regards,
Customer Care Department
***
Your post is noted.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Jan 2023, 16:30
Official
Good day Jose S,
Your post is noted.
Regards,
Customer Care Department
***
Your post is noted.
Regards,
Customer Care Department
***