Pathetic service

This review is part of a previous review on the pathetic service I have received from the abovementioned company. Their service levels are pathetic, i wanted to change my banking details and they were not in a position to assist, I then eventually got in touch and changed my details, the consultant suggested a double debit at the end of the month to cover the arrear amount which I agreed to. Two weeks earlier I recieved a call from aacounts and I advised them accordingly. Last week I received a threatening sms and now a threatening email to suspend my services, all this because of a situation that their incompetence orchestrated. Despite MiX Telematics Africa (Pty) Ltd having duly comp**** with its obligations in terms of the Agreement, the debit order/s submitted for the services rendered have returned unpaid. Your account is now in arrears to the amount of R85.51.

We urge you to make immediate payment of the full amount that is in arrears or urgently contact MiX Debtors Department on *** for a repayment plan. Should payment not be received within the next 7 days of this communication your service will be suspended and the status of your account will be marked as being in payment default.

To avoid the above, please ensure that we receive immediate payment and email payment confirmation to ***.

Please wary when wanting to deal with this company,