LR
Lynton R
1 reviews | Active since Mar 2021
17 Sept 2021, 10:26
Pathetic Service
Hi
I have requested my account to be cancelled multiple times To customer service as well as to Ryan Jacobs
I have confirmation of cancellation (October 2020) yet i am still receiving invoices.
This now came up on my credit report.
Do not lie to clients when you say you have escalated this as i have multiple emails proving you haven't.
Contact me urgently
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
20 Sept 2021, 12:00Good Day Lynton R
Please accept our apologies for the delayed response.
We have escalated your query to our Credit Control Department and one of our consultants will be in contact with you to provide assistance.
Regards
Noluthando Mabaso
Customer Care Department
***
Please accept our apologies for the delayed response.
We have escalated your query to our Credit Control Department and one of our consultants will be in contact with you to provide assistance.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Sept 2021, 12:00
Official
Good Day Lynton R
Please accept our apologies for the delayed response.
We have escalated your query to our Credit Control Department and one of our consultants will be in contact with you to provide assistance.
Regards
Noluthando Mabaso
Customer Care Department
***
Please accept our apologies for the delayed response.
We have escalated your query to our Credit Control Department and one of our consultants will be in contact with you to provide assistance.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
21 Sept 2021, 12:57Good Day Lynton R
We confirm that our Credit Control Department has been in contact with you and assisted with your query.
The credit report will be updated as discussed.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
We confirm that our Credit Control Department has been in contact with you and assisted with your query.
The credit report will be updated as discussed.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Sept 2021, 12:57
Official
Good Day Lynton R
We confirm that our Credit Control Department has been in contact with you and assisted with your query.
The credit report will be updated as discussed.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
We confirm that our Credit Control Department has been in contact with you and assisted with your query.
The credit report will be updated as discussed.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
LR
Lynton R's updateReviewer Update
04 Oct 2021, 07:52Hi
Another month, another invoice from MixTelematics.
This is pointless.
I can only imagine your response if someone's vehicle does get ******.
Utterly pathertic
Another month, another invoice from MixTelematics.
This is pointless.
I can only imagine your response if someone's vehicle does get ******.
Utterly pathertic
LR
Lynton R's update04 Oct 2021, 07:52
Reviewer Update
Hi
Another month, another invoice from MixTelematics.
This is pointless.
I can only imagine your response if someone's vehicle does get ******.
Utterly pathertic
Another month, another invoice from MixTelematics.
This is pointless.
I can only imagine your response if someone's vehicle does get ******.
Utterly pathertic
Matrix Vehicle Tracking's replyOfficial
04 Oct 2021, 11:19Good Day Lynton R
We have escalated your query.
Regards,
Customer Care Department
***
We have escalated your query.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Oct 2021, 11:19
Official
Good Day Lynton R
We have escalated your query.
Regards,
Customer Care Department
***
We have escalated your query.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
04 Oct 2021, 11:39Good Day Lynton R
We can confirm that an agent did get in contact with you and has advised concerning your query.
We do apologize concerning the delay and inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised concerning your query.
We do apologize concerning the delay and inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Oct 2021, 11:39
Official
Good Day Lynton R
We can confirm that an agent did get in contact with you and has advised concerning your query.
We do apologize concerning the delay and inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised concerning your query.
We do apologize concerning the delay and inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***