TH
Thomas H
1 reviews | Active since Jan 2021
28 Jan 2021, 09:20
Pathetic Service
I have called, sent messages via their online platform on their website and e-mailed Matrix Tracker to terminate my tracker services, but no feedback provided. The phones lines are never answered and none of my calls are returned. Matrix, what must I do to cancel the tracker service!!!!
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Matrix Vehicle Tracking's replyOfficial
28 Jan 2021, 09:42Good Day Thomas H
Thank you for taking my call.
We can confirm that your account has been cancelled and February 2021 is your notice period. Please be advised that confirmation of cancellation will be emailed to you to confirm the cancellation.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We can confirm that your account has been cancelled and February 2021 is your notice period. Please be advised that confirmation of cancellation will be emailed to you to confirm the cancellation.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Jan 2021, 09:42
Official
Good Day Thomas H
Thank you for taking my call.
We can confirm that your account has been cancelled and February 2021 is your notice period. Please be advised that confirmation of cancellation will be emailed to you to confirm the cancellation.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We can confirm that your account has been cancelled and February 2021 is your notice period. Please be advised that confirmation of cancellation will be emailed to you to confirm the cancellation.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***