CM
Clare M

1 reviews | Active since Nov 2021

07 Feb 2022, 15:04

Pathetic service

I am so annoyed with this company cause my contract ended last year with them and a agent called me asking me if I want to continue and I refused. Till date I keep receiving SMS and emails showing that I must pay a monthly installment to Telematics. I have sent countless emails to this company telling them to stop billing me and stop contacting me cause I'm no longer a client. I am still receiving billing and being charged every month. This is unacceptable and this company needs to catch a wake up. Clearly some one is confused there. I try to call them and never get through, so I'm utilizing this platform to get a message to them to tell them please stop messaging me and stop billing me.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Feb 2022, 16:04
Official
Good Day Clare M

Thank you for your post and the content thereof has been acknowledged.

Please allow us the opportunity to investigate your query and feedback will be provided once the investigation has been completed.

Regards
Noluthando Mabaso
Customer Care Department
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