ER
Elsie R
1 reviews | Active since Oct 2019
02 Oct 2019, 04:17
Pathetic Service
A company that *****s your money after you have informed them telephonically and via email to cancel the policy. They just change the debietorders code every month and takes your money, even after a so called consultant phoned you. They must be closed down for all the money they stole from clients without any service.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
02 Oct 2019, 16:13Good Day Elsie R
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Oct 2019, 16:13
Official
Good Day Elsie R
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***