BM
Bervin M
1 reviews | Active since Apr 2020
03 Jul 2024, 11:55
Pathetic service
I am extremely dissatisfied with the customer experience in this matter. Your Case Number Logged ***2
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
03 Jul 2024, 12:31Good Day Bervin Moragi,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply03 Jul 2024, 12:31
Official
Good Day Bervin Moragi,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
08 Jul 2024, 13:18Good Day Bervin Moragi,
Thank you for notifying us of this issue.
We confirm that our Client Service Representative has been in contact with you.
We assure you that our your concern has been escalated to the Quality Team for thorough review.
Please anticipate feedback shortly.
We appreciate your patience and cooperation in this matter.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Jul 2024, 13:18
Official
Good Day Bervin Moragi,
Thank you for notifying us of this issue.
We confirm that our Client Service Representative has been in contact with you.
We assure you that our your concern has been escalated to the Quality Team for thorough review.
Please anticipate feedback shortly.
We appreciate your patience and cooperation in this matter.
Regards,
Customer Care Department
***