PATHETIC SERVICE

I have change my bank details, never have they updated my details, then I get send an sums saying my account is in arrears, when I phoned them and told them through amount of R2500.00 was paid and proof was mailed to them I was told my account will be fix before 3 o clock yesterday. This morning once again I phoned and still hear that my account has not yet been sorted out. I had enough of this **** Tracker had done this as well and I cancelled my tracker. If this is not sorted out by 1 o clock today then I WILL CANCEL MY SERVICES. THIS IS PATHETIC TO SAY THE LEAST.