AS
Anton S

1 reviews | Active since Mar 2021

11 Mar 2021, 13:31

Pathetic service! !!!!!!!!!!!!!!!!!!!!!!

I have sent more than five mails to this company to cancel my contract as I have sold my car.An immediate auto-reply is sent back and that is where it ends.I have sent to all the mentioned mail addresses listed for the company..cancellations,customercare.,info etc. Absolutely no reply for the last five days.Trying to call them is even worse..I am at wits end...

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Mar 2021, 16:17
Official
Good Day Anton S

We can confirm that an agent did get in contact with you and has assisted with your request to cancel.

We do apologise for the delay in response.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***