1 reviews | Active since Aug 2014
pathetic service....
From: Nomsa Mpanza ********** Sent: Friday, May 31, 2019 8:50 AM To: Tshepo Mahlangu Subject: Re: 834719
Good day
I just came back from Accounts, I here confirm that your money will be credit back into your bank account by Next week Friday on the 07/06/2019 which the amount will be R200.74. Our Accounts department is busy with the preparations of your credits, and your total amount that is left on your account from the previous Beame contract is R950.00 before we subtract the R200.74 I apologize for the inconvience, again please accept my apology.
Kind Regards I AM STILL WAITING FOR THE MONEY TO BE DEPOSITED BACK TO MY BANK ACC. I HAVE SENT Numerous email to Nomsa with no respond.
From: Tshepo Mahlangu Sent: Wednesday, June 12, 2019 6:09 PM To: 'Nomsa Mpanza' Subject: RE: 834719
Good day Nomsa
When can I expect the money, like you guys are not talking me seriously
From: Tshepo Mahlangu Sent: Tuesday, June 11, 2019 4:44 PM To: 'Nomsa Mpanza' Subject: RE: 834719
Hi Nomsa
Feedback please
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for allowing us the opportunity to speak to you in regards to your account query.
As per our telephone conversation earlier today, kindly note that the refund has been processed and will be reflecting on your banking account by the 15/06/2019.
Please accept our apologies for the inconvenience caused.
Kind Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you in regards to your account query.
As per our telephone conversation earlier today, kindly note that the refund has been processed and will be reflecting on your banking account by the 15/06/2019.
Please accept our apologies for the inconvenience caused.
Kind Regards
Noluthando Mabaso
Customer Care Department
***