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JACKIE E

1 reviews | Active since Oct 2012

12 Apr 2018, 15:34

PATHETIC SERVICE

I have now on numerous occasions informed them that the vehicle registrations is mixed up and still it has not been fixed every time I go on to the tracking site there is a mess. vehicle reg no CV62PBGP belong to the Volkswagen Caddie bakkie, and the reg no: CY70VWGP is for my Daihatsu Teriors, I don't even want to know what is going to happen if something must happen to any of my 3 vehicles where will they find them or how are you going to track it. I WANT THIS SORTED OUT TODAY, OR I WILL TAKE MY BUSSINESS ELSEWHERE.

I HAD MORE THAN ENOUGH NOW!!!!!!!!!

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply12 Apr 2018, 16:29
Official

Dear JACKIE

We acknowledge your post and have noted the content.

We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.

We refer to our telephone conversation and therefore confirm that you issue has been addressed and resolved

Kind Regards

Thato Mashimbye

Customer Care Supervisor

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