Pathetic customer service Mix Telematics

I took outa contract with an affiliate of Mix Telematics Beame product over 5 years ago on purchasing my vehicle, I then traded my car in and contacted the same affiliate who assured me that he would cancel the Beame tracking device on my old vehicle. I took this as his word. Its now 4 years later and I picked up on inspection of my bank statements that I had been charged twice every month a charge of R200 odd rand and so emailed Mix as well as the affiliate who assisted me but his email bounced. It took ages to get a response from Mix telematics. The lady had eventually told me that I was being charged for 2 tracking vehicles so one on my current vehicle as well as the one on the vehicle I traded in and she said she couldnt assist me as I requested a refund for 4 years of premiums.

I asked numerous times to cancel 1 premium and also asked about the higher charges as I was told that the premium was only R97 a month. In this time I had been charged again for 2 premiums so I reversed the 1 payment. This pathetic company now deems it fit to ****** money from me by asking for the premium I reversed to be paid to them. Threatening me after they owe me more than R8000 in premiums in my eyes as they allow thieving companies to sell their product. I have sent numerous emails and no one responds and today 16 May I receive an sms from them saying they have reported my account,I called them telling them that I would just pay them at the end of the month and that I am still waiting for an email response and that I think their customer service is pathetic. Im not sure if this is worth reporting to Consumer complaints for ******ion of funds and negligence on theirs as well as their affiliates part.