GK
GK K
1 reviews | Active since Mar 2022
15 Mar 2022, 06:56
PATHETIC CUSTOMER SERVICE !!!!
Pathetic service ever!!!!! I've tried months to cancel but no one ever response. I guess it's another way of ******** people's money. They are quick and available to call when signing new customers but never available to attend to customer's complaints. I do not recommend anyone to sign up with them! It's better to go with other better services like cartrack which I'm going for!
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Matrix Vehicle Tracking's replyOfficial
15 Mar 2022, 11:27Good Day Gk K
We can confirm that an agent did get in contact with you and advised concerning your request to cancel.
A settlement amount would need to be paid as you are still in contract. You may forward another request in December 2023.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and advised concerning your request to cancel.
A settlement amount would need to be paid as you are still in contract. You may forward another request in December 2023.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Mar 2022, 11:27
Official
Good Day Gk K
We can confirm that an agent did get in contact with you and advised concerning your request to cancel.
A settlement amount would need to be paid as you are still in contract. You may forward another request in December 2023.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and advised concerning your request to cancel.
A settlement amount would need to be paid as you are still in contract. You may forward another request in December 2023.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***