Pathetic customer service

Item: Matrix Vehicle Tracking
Rating: 1
Author: teshen N

If I could give this company 0 stars I would . Absolutely impossible to get hold off . Nobody calls you back . Trying to cancel is virtually impossible. Stay far away from this company. Yes when signing up they all too helpful just try and get any help beyond that . And I wasn't even trying to cancel I'm just trying to transfer the unit I'm currently paying for a unit in a car that I don't own

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

26 Jul 2024, 09:40

Good Day teshen naidoo,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply26 Jul 2024, 09:40

Official

Good Day teshen naidoo,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***