RF
Rowland F

1 reviews | Active since May 2023

06 Nov 2025, 10:20

Pathetic and misconduct from Matrix tracking

****ming clients into extending contracts without notice. *********** staff and poor customer service and support. Not debiting as instructed. No feedback or response in emails with evidence.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Nov 2025, 11:15
Official
Good Day Rowland Fincham

Thank you for your submission. 

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. 

Please anticipate feedback shortly. 

Regards, Customer Care Department *** 
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Nov 2025, 12:28
Official
Good Day Rowland Fincham,

This is confirmation that we have contacted you back and assisted with the above matter. 

Hope all is in order.

Regards, Customer Care Department ***