RM
Rene M
1 reviews | Active since Oct 2012
25 Jul 2023, 09:36
Past pathetic service
It is 6 days later with no installation after it has been scheduled with Tambeka. Thabang yesterday would phone me back. Today Joyce from customer care. Sorry you dont have a case number. I will let someone call you RIGHT NOW. This is the most *********** people who has ever worked at a company. Service past pathetic.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
26 Jul 2023, 15:00 Good Day Rene Matthee,
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your account.
We apologies to the unfortunate service received the matter has been escalated to our Sales Department.
We will be in contact with you shortly to provide feedback.
We apologies to the unfortunate service received the matter has been escalated to our Sales Department.
We will be in contact with you shortly to provide feedback.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply26 Jul 2023, 15:00
Official
Good Day Rene Matthee,
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your account.
We apologies to the unfortunate service received the matter has been escalated to our Sales Department.
We will be in contact with you shortly to provide feedback.
We apologies to the unfortunate service received the matter has been escalated to our Sales Department.
We will be in contact with you shortly to provide feedback.
Regards,
Customer Care Department
***
Customer Care Department
***