TH
Thabo H
1 reviews | Active since Aug 2023
04 Aug 2023, 14:58
Panic button
I spoke to an agent by the name of Nomsa Makhuvele I informed her that their panic button isn’t working till this day they’ve done nothing about it. Their service sucks and they can call you the whole day to get a sale but their service is poor… don’t use mix telematrix tracker it’s *******
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
23 Aug 2023, 15:27 Good Day Thabo Hlongwane ,
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.
We apologies to the unfortunate service received the matter has been escalated to Management.
We will get back to you as soon as possible.
Regards,Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.
We apologies to the unfortunate service received the matter has been escalated to Management.
We will get back to you as soon as possible.
Regards,Customer Care Department
***
Matrix Vehicle Tracking's reply23 Aug 2023, 15:27
Official
Good Day Thabo Hlongwane ,
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.
We apologies to the unfortunate service received the matter has been escalated to Management.
We will get back to you as soon as possible.
Regards,Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.
We apologies to the unfortunate service received the matter has been escalated to Management.
We will get back to you as soon as possible.
Regards,Customer Care Department
***