I called in on the 26 October 2017 to report that my panic button is not working , I was advised that the incident would be made a first priority due to it’s importance. I have been sending out a mail every week to customer service as the land line is always busy and I haven’t heard any feedback from the matrix team.
Dear Dee Diale
Thank you for getting in touch with us. If your query has not yet been attended to, please send your name and contact details to *** so that we can assist you further.
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***
Best regards,
Dear Dee Diale
Thank you for getting in touch with us. If your query has not yet been attended to, please send your name and contact details to *** so that we can assist you further.
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***
Best regards,
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