Paid up letter and account closure

Item: Matrix Vehicle Tracking
Rating: 1
Author: Dipoto M

I settled my account but they ignoring my request for a statement or paid up letter. Account ***3

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

16 Mar 2026, 11:12

Good Day Dipoto Makgwale,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,

Customer Care Department

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Matrix Vehicle Tracking's reply16 Mar 2026, 11:12

Official

Good Day Dipoto Makgwale,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,

Customer Care Department

***

Matrix Vehicle Tracking's replyOfficial

16 Mar 2026, 11:22

Good day Dipoto Makgwale,

This serves as confirmation that we have made contact and provided the necessary feedback.

Please note that your paid‑up letter will be sent before close of business today.

We trust that this resolves your query. Should you require any further assistance, please feel free to email us.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply16 Mar 2026, 11:22

Official

Good day Dipoto Makgwale,

This serves as confirmation that we have made contact and provided the necessary feedback.

Please note that your paid‑up letter will be sent before close of business today.

We trust that this resolves your query. Should you require any further assistance, please feel free to email us.

Regards,
Customer Care Department
***