JE
JACKIE E

1 reviews | Active since Oct 2012

20 Nov 2018, 14:48

PA

For a while I am having issues with matrix re-my vehicles allocations, I have reported this on numerous occasions, then it will be fine for a week or two and then I am back to square 1 again. Today again I have phoned in and complained about this, a lady by the name of Jaqueline helped me and I was told someone will get back to me--well that has not happen. NOW FOR THE LAST TIME IF ANYTHING SHOULD HAPPEN TO ANY OF THE 3 VEHICLES THEN I WILL PERONALY HOLD MATRIX LIABLE FOR THIS. I STILL HAVE ALL THE PREVIOUS COMPLAINS THAT I HAVE LODGE, I HAVE ALREADY FORWARD THIS MATTER TO MY ATTORNEY CAUSE I HAD THE SAME ISSUE WITH TRACKER BEFORE -AND THEN MY BAKKIE WAS ****** - AND NO ONE COULD TELL ME WHERE THE BAKKIE WAS. OR THIS GET SORTED OUT FOR ONCE AND FOR ALL -OR I WILL TAKE THIS MATTER FURTHER, I HAD ENOUGH NOW !!!!!!!!!!!!!!!!!!!!!!!!ENOUGH IS ENOUGH

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply20 Nov 2018, 16:03
Official
Good Day Jackie

Thank you for bringing the matter to our attention and allowing the opportunity to investigate.

Kindly note that one of our consultants from the Technical Department will be in contact with you to assist and resolve your query as per our telephone conversation.

Regards
Customer Care