Online payment

Item: Matrix Vehicle Tracking
Rating: 1
Author: George C

I paid my account on the 10th of November 2023 online with the link they sent me, and i sent proof of payment..these people are calling me everyday telling me my account is in arrears, they can't even trace online payment with reference, their service is very very poor, I even want to terminate their contract. **** company

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

22 Dec 2023, 09:47

Good Day George Clothier,

We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.

Kindly note that the matter has been escalated to the Accounts Department to further ,please anticipate receiving feedback from us shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply22 Dec 2023, 09:47

Official

Good Day George Clothier,

We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.

Kindly note that the matter has been escalated to the Accounts Department to further ,please anticipate receiving feedback from us shortly.

Regards,
Customer Care Department
***