BB
Bianca B
1 reviews | Active since Dec 2009
14 Dec 2020, 10:32
Ongoing shocking service from Mix Telematics.
My previous review of Mix Telematics refers. I received an sms message this morning saying that my cancelled account is in arrears. Could someone (LESEGO preferably) please contact me to sort this out, today. I tried calling the call centre but no answer as per usual. So as a last resort I am posting here in the hope that this company will make contact with me.
ID: 821128***x085
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
14 Dec 2020, 12:01Good Day Bianca
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and confirmed that credits have been processed for the December billing.
Kindly ignore any communication concerning arrears.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and confirmed that credits have been processed for the December billing.
Kindly ignore any communication concerning arrears.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply14 Dec 2020, 12:01
Official
Good Day Bianca
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and confirmed that credits have been processed for the December billing.
Kindly ignore any communication concerning arrears.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and confirmed that credits have been processed for the December billing.
Kindly ignore any communication concerning arrears.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***