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Bianca B

1 reviews | Active since Dec 2009

09 Feb 2021, 11:55

Ongoing Shocking Service from Mix Telematics

Another month of being invoiced for a contract I requested cancellation of in August 2020. I was promised in November that the cancellation had been finalised.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply09 Feb 2021, 14:22
Official
Good Day Bianca

Thank you for taking my call.

We have escalated your query and an agent will contact you to confirm that your account is closed.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
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BB
Bianca B's update09 Feb 2021, 14:33
Reviewer Update
Thank you Kaya for the quick response.