1 reviews | Active since Mar 2009
On hold
<p>I recommended Beame to a friend. When he called, he was put on hold for 6 minutes before he gave up. Obviously he won't be using their services. And now I look like a fool for recommending such a poor company.</p>
Dear Shivan
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
From the outset we wish to apologise for the inconvenience caused. We pride ourselves on superior customer service and assure you that this is not a reflection of our overall service levels to our customers.
We confirm that we have made contact with you but it is unfortunate that we could not obtain your friend`s contact number from you to contact them and assist
Assuring our best interests at all times
Kind Regards
Thato Mashimbye
Customer Care Supervisor
Dear Shivan
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
From the outset we wish to apologise for the inconvenience caused. We pride ourselves on superior customer service and assure you that this is not a reflection of our overall service levels to our customers.
We confirm that we have made contact with you but it is unfortunate that we could not obtain your friend`s contact number from you to contact them and assist
Assuring our best interests at all times
Kind Regards
Thato Mashimbye
Customer Care Supervisor