1 reviews | Active since Oct 2015
On going debit after service has been cancelled
I sold the particular vehicle in July 2017 and the service was cancelled. Yet my account is still being debited every month for a service that I am not using. Causing me to go into my bank to have it reversed. This month my account has been debited with R413.96. Who will be refunding my bank fees for each time I have to cancel this debit order? This after I received a letter confirming the cancellation. When will this actually be corrected?
Dear Charlotte
We thank you for your post and for allowing us the opportunity to speak to you
I refer to your telephonic discussion with Kegomoditswe Modise in the Retentions Department and confirm that your issues have been addressed
Please do not hesitate to contact me should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Charlotte
We thank you for your post and for allowing us the opportunity to speak to you
I refer to your telephonic discussion with Kegomoditswe Modise in the Retentions Department and confirm that your issues have been addressed
Please do not hesitate to contact me should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***