KN
Khathutshelo N
1 reviews | Active since Nov 2016
15 May 2023, 14:54
Office unable to trace the car
I have called the office to the check the location of the car for several times and they were unable to located exactly where the car was, and I have been told that your query has been escalated just expect the call, it's been a month now since I waited for the call, please call me and resolve these.
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Matrix Vehicle Tracking's replyOfficial
15 May 2023, 15:14Good day Khathutshelo Nthangeni,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Technical Department.
A consultant will be in contact with you to confirm arrangements.
Regards,
Customer Care Department
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Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Technical Department.
A consultant will be in contact with you to confirm arrangements.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 May 2023, 15:14
Official
Good day Khathutshelo Nthangeni,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Technical Department.
A consultant will be in contact with you to confirm arrangements.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Technical Department.
A consultant will be in contact with you to confirm arrangements.
Regards,
Customer Care Department
***