TP
Thandeka P

1 reviews | Active since Jul 2019

04 Feb 2020, 16:36

Not recognize to debit on my account

I don't even know this tracker But it debiting my money from my account I always reverse my money. I just want them to stop taking my money

0
Replies (6)
TP
Thandeka P's update19 May 2020, 11:27
Reviewer Update
*** plz try this one I will be waiting for your call coz really I don't know I didn't take any contract or wat so ever
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply19 May 2020, 15:46
Official
Good Day Thandeka P

The number you have provided us with is masked ,so we cannot see it.

We did send an email to you on 05/02/2020,please reply to it with your contact details.

Regards,
Kaya Payi
Customer Care Department
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TP
Thandeka P's update02 Jun 2020, 16:59
Reviewer Update
I still say I don't know you people. And I don't want anything to do with you just cancel dat so called tracker that you claim I have. The car tracker that I use is Car Tracker. I didn't sign to aggree anything with you so just stop taking my money. Finish.
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Jun 2020, 17:10
Official
Good Day Thandeka P

We have escalated your request to our Cancellations Department to assist further.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Jun 2020, 09:48
Official
Good Day Thandeka P

Our Cancellations Department has been trying to get a hold of you.

Please advise of an appropriate time to call you or an alternative number to call.

Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Jun 2020, 16:09
Official
Good Day Thandeka P

We can confirm that our Cancellations Department did get in contact with you and have processed a cancellation on your account.

Regards,
Kaya Payi
Customer Care Department
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