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1 reviews | Active since Sept 2016

02 Mar 2025, 11:51

Not interested in customer service!

Sent cancellation requested through on 2 Feb2025 to cancel. No response except a ref number that means NOTHING. Guess what? Debit order is deducted 1 March 25. Had previous queries they NEVER rep**** to. Even emailed the CEO Steven Joselowitz. He never bothered to reply either. Send through authorization for me to get tracking info, no once but TWICE, they refuse to give me tracking info.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Mar 2025, 10:37
Official
Good Day

We confirm that we have received your submission and are investigating the issue.

You will receive feedback once the investigation is complete.

Kind Regards
Customer Care Department 
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