KS
Kagiso S
1 reviews | Active since Nov 2023
16 Nov 2023, 07:33
Not happy
Very poor service. I was testing the device yesterday i pressed the panic button several times and holding the red button for 15 second they never responded they called in today, the app is always logged off no notifications ***ol and i took the R200 device
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
16 Nov 2023, 10:12Good Morning Kagiso Stacy ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the Client Service Consultant has been in contact with you and has assisted with your testing the panic button ,furnished you with login details for the Matrix application.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the Client Service Consultant has been in contact with you and has assisted with your testing the panic button ,furnished you with login details for the Matrix application.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Nov 2023, 10:12
Official
Good Morning Kagiso Stacy ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the Client Service Consultant has been in contact with you and has assisted with your testing the panic button ,furnished you with login details for the Matrix application.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the Client Service Consultant has been in contact with you and has assisted with your testing the panic button ,furnished you with login details for the Matrix application.
Regards,
Customer Care Department
***