bG
buhle G

1 reviews | Active since Jul 2016

08 Jul 2016, 07:29

not being totally honest still

<p>I got my refund but its not the correct amount, was refunded R1677.79 but the refund should be R5970 because Linda told me the is no cancellation fee. I had the tracker for 6months so they should have taken R1194 and refunded me for the rest of the months. I asked for the invoice and was told they can not give it to me because the deal was done between them and the dealership, I therefore asked the dealership to request it for me but they still not co-operating. What should I do now becaused I paid of my car with the bank and want my full refund, worse thing I was never told that the dealership got commision from this deal. Kindly do good by your clients. I DEMAND MY FULL REFUND.</p>

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply08 Jul 2016, 09:38
Official

Dear Buhle Goba

We hereby acknowledge your post and have noted the content.

Whilst we sympathize with the situation you find yourself in and your potential unhappiness, we would like to state for the record that this issue has been fully resolved and feedback given to you.

We again urge you to liaise directly with the Dealer.

Kind regards

Thato Mashimbye

Tel +27 (0) 11 **********

**********

www.mixtelematics.com