JR
Janine R

1 reviews | Active since Jul 2017

09 Nov 2022, 03:08

Not answering phones😡😡😡😡

Please can someone at Mix Telematics answer the phone, I have been trying since Monday and can’t get through, it just rings and rings. It is so unprofessional

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply09 Nov 2022, 09:37
Official
Good day Janine R,

Kindly note that our agents have been trying to contact you to no avail.

Kindly advise on a convenient time or alternative contact information where they may reach you.

Regards,
Customer Care Department
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JR
Janine R's update09 Nov 2022, 10:18
Reviewer Update
when did they call I have my phone with me and there was no calls. My number is ***
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply09 Nov 2022, 11:24
Official
Good day  Janine R,

Thank you for the confirmation.

We can confirm that an agent has provided you with the documentation to be completed for a new installation.

Regards,
Customer Care Department
***