DS
Devaan S
1 reviews | Active since Aug 2010
16 Aug 2023, 09:15
Not allowing me to cancel. Poor service
Have been trying to cancel my account for months. The service was terrible with a ton of back and forth and eventually I decided to cancel the debit order but I now have a mark on my credit score because I was not able to simply cancel.
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Matrix Vehicle Tracking's replyOfficial
16 Aug 2023, 12:50 Good Day Devaan Summers
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards
Customer Care Department
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Matrix Vehicle Tracking's reply16 Aug 2023, 12:50
Official
Good Day Devaan Summers
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards
Customer Care Department
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