CF
Cornelius F

1 reviews | Active since Oct 2013

11 Mar 2022, 15:01

Non existent customer service department.

A company without a customer service department - or, so I think. Do not even try to send an email to them, they do not respond at all.

0
Replies (5)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Mar 2022, 16:21
Official
Good Day Cornelius F

We can confirm that an agent did get in contact with you and assist with your request and also advised about your notice period.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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CF
Cornelius F's update11 Mar 2022, 16:25
Reviewer Update
Wonderful news that I am not even aware of - must have fallen asleep.
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Mar 2022, 16:28
Official
Good Day  Cornelius F

We will await your email.

Regards,
Customer Care Department
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CF
Cornelius F's update11 Mar 2022, 16:30
Reviewer Update
You have already received numerous emails (including one today) this week?????
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Mar 2022, 08:40
Official
Good Day Cornelius F

The cancellation has been processed and February is your notice period.

Regards,
Customer Care Department
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