Non compliant, unreliable don’t care attitude / response

Item: Matrix Vehicle Tracking
Rating: 1
Author: Vanessa M

Unreliable, Non-compliant. I call it Theft! I have been mailing Shawn Langley for 3 months to cancel my Beame tracking device on a car sold 4 months ago and there has been No response or action from his or the company side. I see customers complain on heel o Peter about the same thing I experienced. I would like a Refund on the money that keeps going off my account. I see this as THEFT from a company that is supposed to oppose theft!! Vanessa ***

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

12 Jul 2022, 16:23

Good day Vanessa M

Please note that we have been trying to be in contact with you but you are not available.

Please note that cancellation is processed and will be cancelled on the date stated on the confirmation as we received the request today the 12/07/2022.

Please be advised that cancellation is a month notice.

Regards
Customer Care Department
***

Matrix Vehicle Tracking's reply12 Jul 2022, 16:23

Official