1 reviews | Active since Aug 2014
Nobody responds when you wish to terminate your service but they are happy to keep billing and sending emails!
I have in total sent 6 emails requesting a summary of my account for closure but to no avail.
The service here is really bad.
Dear quintinvrensburg
We acknowledge your post and have noted the content.
Our records reflect receipt of your termination request on 02/06/2017. Contact was made the same day and your option in terms of early termination provided to you.
We have to date not received confirmation of payment for the settlement amount.
We confirm that the information has again been provided.
Please be assured of our closest attention at all times.
Kind regards
Michael Africa
Customer Care Manager
***
Dear quintinvrensburg
We acknowledge your post and have noted the content.
Our records reflect receipt of your termination request on 02/06/2017. Contact was made the same day and your option in terms of early termination provided to you.
We have to date not received confirmation of payment for the settlement amount.
We confirm that the information has again been provided.
Please be assured of our closest attention at all times.
Kind regards
Michael Africa
Customer Care Manager
***