NO WORDS DESCRIBE THE LACK OF CUSTOMER SERVICE.

Truly don't believe this company qualifies for 1 star,

When I app**** for the matrix product I was given beanie, which I have never heard of, after calling multiple times I eventually got through to a call centre agent who though my complaint was funny and laughed at me, this was the first red flag.

After getting this sorted and having the matrix app successfully installed the features I am paying for do not even work, I have spent an enormous amount of airtime calling to talk to customer care over the last 4 days just to be on hold for endless amount of time and eventually I give up holding and hang up.

All I want is what I am paying for and I pray that somebody with intelligence and customer service choose to make contact with me.

I WILL NEVER RECOMMEND THIS SERVICE TO ANY FAMILY MEMBER AS THE AFTER SERVICE IS THE WORST I HAVE EVER EXPERIENCED.