No transparency, tricks clients into long term contracts

I am having a terrible experience with Telematrix car tracking company. Initially, I was using a pay-as-you-go tracker, which was great. But then, they convinced me to "upgrade" to the latest model, claiming it was just a simple change and was not mentioned or anywhere in my documents it is stated that it is a contract.. Little did I know, this was just a tactic to trap me into a long-term contract.

When I sold my car and asked to cancel the service, I was shocked to be told I was locked into a 3-year contract, with a ridiculously high settlement amount. I was then told that if I wanted to move the tracker to my new vehicle, it would cost me even more for reinstallation—despite the fact that the initial installation was practically free.

Now, I’m stuck paying monthly fees for a tracker that’s not even installed, and I can’t afford to reinstall it. I'm essentially paying for nothing, and feel completely trapped. The customer service is frustrating, and I regret ever trusting this company. I wouldn't recommend them to anyone!why can’t they be transparent with the customers and let them decide if they are getting into a contact .My dad had the same experience and log in a complaint .was given a case number ,it’s been 3weeks now no response from this company .